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  • 教练式管理――赋能与增效实战指南
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教练式管理――赋能与增效实战指南

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  • ISBN:  9787121512452
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  • 装帧:  平装
  • 开本:  其他

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    上书时间2025-09-20

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    • 商品分类:
      管理
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      目录
      第一章
      教练式管理是未来企业管理的趋势                   o01

      1.1   顺应时代发展的趋势                                                   003
      1.1.1    VU CA时代的挑战与机遇                                       003
      1.1.2   业务发展面临的巨大挑战                                        003
      1.1.3    新生代员工的管理挑战                                            004
      1.2    教练式管理的特点                                                       005
      1.2.1   体验教练式管理                                                       005
      1.2.2    教练式管理与其他管理方式的关系                         010
      1.2.3   教练式管理的典型特点                                            011
      1.2.4    适用场景                                                                  012
      1 .3    教练式管理的价值                                                    013
      1.3.1    对企业的价值                                                           013
      1.3.2    对管理者的价值                                                       015
      1.3.3   对员工的价值                                                           016 
      觉察时刻                                                                                018 
      练习                                                                                            018
      第二章
      教练式管理的本质和原理                                

      2.1    教练式管理的本质                                                    021
      2.1.1   教练技术的起源                                                       021
      2.1.2   体育教练、 教练式管理者和商业教练的区别         023
      2.1.3  教练的本质                                                               024
      2.2    教练式管理的底层信念                                                027
      2.2.1   管理者相信员工                                                       028
      2.2.2   管理者相信自己                                                       031
      2.2.3   让员工相信自己                                                       032
      2.3    教练式管理的运作原理                                                033
      2.3.1   本能脑                                                                      034
      2.3.2    情绪脑                                                                      035
      2.3.3  理性脑                                                                  038
      2.3.4   如何在教练式管理中运用三脑原理                         039 
      觉察时刻                                                                                040

      第三章
      教练式管理3个元技能                                    041

      3.1   积极聆听――注入动力的燃料                                  043
      3.1.1   积极聆听的重要性                                                   043
      3.1.2   聆听的六大障碍                                                       044
      3.1.3   聆听的三个层次:  从本能到共情                         045
      3.1.4   行动工具箱:  从知道到做到                                    050 
      觉察时刻                                                                                056 
      练习                                                                                            056
      3.2   有力发问――点燃思维的引擎                                 057
      3.2.1    有力问题的价值                                                       057
      3.2.2    有力问题的五种类型                                               058
      3.2.3  警惕三类  "杀手"  问题                                       060
      3.2.4    有力问题的三大实战武器                                        062 觉察时刻                                                                                066 实战练习                                                                                066 情境练习                                                                                066
      3.3    有效反馈                                                                      067
      3.3.1    有效反馈的价值                                                       067
      3.3.2    反馈中的常见问题及其负面影响                             068
      3.3.3    有效反馈的四个特点                                               069
      3.3.4    有效反馈的五项原则                                               069
      3.3.5    反馈的心理学基础                                                   070
      3.3.6    反馈的三个类型                                                       071
      3.3.7   有效反馈的模型及技巧                                            074 
      觉察时刻                                                                                076 
      练习                                                                                            076 
      情境练习                                                                                077 
      参考话术                                                                               077

      第四章
      教练式管理实战应用 (个人)                           079

      4.1     GROW对话流程                                                        081
      4.1.1    GROW对话流程介绍                                             081
      4.1.2    GROW对话的前提――建立信任                       088
      4.1.3    养成教练思维                                                           089
      4.1 .4    GROW问题清单                                                    090
      4.2    一对一辅导案例                                                           093 
      案例一    唤醒沉睡的雄心
      ――赵磊的重启之旅 (激发动力 )                         094
      案例二   把岔路走成通途
      ――王帅的职业再选择 (职业发展辅导 )            103
      案例三   让谨慎者绽放
      ――张峰的挑战跃迁                                             114
      案例四    拆掉看不见的墙
      ――田鹏的项 目 突围                                                123
      案例五   校准  "优秀"  的刻度
      ――王燕的绩效对话 (呵护团队中坚)                134

      第五章
      教练式管理实战应用 (团队)                            145

      5.1     团队教练介绍                                                              147
      5.1 .1     团队教练的价值                                                       147
      5.1 .2    团队教练和一对一辅导的共性和差异                     148
      5.1 .3    团队教练流程说明                                                    150
      5.1 .4    团队教练五步法的三个原则                                     159
      5.2   一对多团队共创案例                                                    159
      案例一    团队教练流程
      ――周例会                                                                160
      案例二    团队教练流程
      ――脑暴会                                                            164
      案例三    团队教练流程
      ――复盘会                                                               171
      第六章
      管理者的自我进化                                              

      6.1    成长型思维:  教练式管理的底层思维                        181
      6.1.1   面对能力                                                                   182
      6.1.2    面对挑战                                                                  182
      6.1.3   面对挫折与失败                                                       183
      6.1.4    面对负面反馈                                                           184
      6.2     教练式管理者需遵循的三大原则                                185
      6.2.1   第一个原则:  以人为本,  视人为人                        185
      6.2.2    第二个原则:相信慢就是快                               186
      6.2.3    第三个原则:  直面挑战                                            187
      6.3    工作生活同频进化                                                       187
      6.3.1   个人活出内外一致性                                                188
      6.3.2   构建信任关系的团队生态                                        188
      6.3.3   营造和谐友爱的家庭氛围                                        189
      6.4    匹配的心智模式                                                           190
      6.4.1   心智成长的四个层次                                                190
      6.4.2    心智层次在教练式管理中的体现                          193
      6.5   持续精进之旅                                                               195
      觉察时刻                                                                                198

      参考文献                                                                                199
      致谢                                                                                           201

      内容摘要
      一本面向企业管理者和团队领导者的实用指南。本书深入探讨了教练式管理在现代企业管理中的应用,强调通过赋能团队、激发潜能,实现管理升级和绩效提升。作者结合多年企业管理经验,详细介绍了教练式管理的核心理念、实战技巧和具体工具,如GROW模型、三脑原理等,帮助管理者在VUCA时代应对复杂挑战。书中不仅讲解了如何通过积极聆听、有力发问和有效反馈提升团队效能,还通过丰富案例展示了教练式管理在目标设定、问题解决、职业规划等场景中的应用。此外,作者还分享了管理者如何通过自我进化,实现工作与生活的平衡,构建高绩效团队文化。

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