About a tour guide
Procedure I Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the special group
Procedure II Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On-the-way introduction
Procedure III Check-in
Unit 1 About a hotel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure IV Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure V Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with special cases
Procedure VI Other services
Unit 1 Introducing specialty food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure VII Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References