前言
Chapter 1Client Reception 接待客户
Unit 1Greeting a Client跟客户打招呼
Unit 2Giving Answers to Clients 为客户解答
Unit 3Making Suggestions to Client 向客户建议
Chapter 2Ordinary Business 普通业务
Unit 1Opening a Current Account 开立账户
Unit 2Take Deposits and Withdraw 办理存款、取款
Unit 3Safe 保险箱
Unit 4Foreign Currency Exchange 兑换外币
Unit 5Cash the Check 兑现支票
Unit 6Opening a Letter of Credit 开立信用证
Unit 7Loss Register 挂失
Unit 8Stock Broking Business 股票业务
Unit 9Loan for Cars or Houses 车房贷款
Unit 10Credit Investigation 资信调查
Unit 11Interest and Overdraft 利息与透支
Unit 12Transfer Accounts 转账
Unit 13Individual Loans 个人贷款
Unit 14Remittances 汇款
Chapter 3Special Business 特殊业务
Unit 1Credit Card Services 信用卡服务
Unit 2Charges and Paying Agency Service 代收和代付费用
Unit 3Foreign Exchange 外汇
Unit 4Collection Service 托收服务 Unit 5Commission Insurance Business 代理保险业务
Unit 6Fund and Bonds 基金与债券
Unit 7Futures and Option 期货与期权
Chapter 4About the Banking 关于银行
Unit 1The Banking Industry in China 中国的银行
Unit 2Currency and Monetary System 货币和货币制度
Unit 3Internet Banking 网上银行
Unit 4SelfService Bank 自助银行
Unit 5Mobile Banking and Phone Banking 手机银行和电话银行
附录
附录Ⅰ金融职员专业术语
附录Ⅱ金融证券术语
附录Ⅲ各地银行名称中英文对照
占位居中
直播中，去观看