Mapofthebook
Acknowledgements
Introduction
SocialandTravel
Unit1Howarethings?
Unit2CanItakeyourcoat?
Unit3I’mlookingforaflat
Unit4I’dlikearefund,please
Unit5Isthereanythingon?
Unit6I’vegotapaininmyarm
Unit7Icoulddowithabreak
Unit8It’sanamazingplace!
Review1
WorkandStudy
Unit9Shallwesayfiveo’clock?
Unit10I’dliketoopenanaccount
Unit11Mybag’sbeenstolen
Unit12CanItakeamessage?
Unit13Let’sgetstarted
Unit14Goodmorning,everyone
Unit15Goodafternoon,everyone
Unit16Whatdoyoumean?
Review2
Appendices
Appendix1Usefullanguage
Appendix2Pronunciationfeatures
Appendix3Speakingstrategies
Appendix4Presentationevaluation
Audioscript
Answerkey