目录 前言 Chapter One Business Promotion 模块一 公司业务推广 An Introduction to the Tasks任务介绍 Task 1 Introducing a Logistics Company 任务1 介绍物流公司 Task 2 Introducing the Corporate Business 任务2 介绍公司业务 Task 3 WritinganEmail ontheBusiness Promotion 任务3 撰写与公司业务推广相关的E-mail Chapter Two Customer Service 模块二 客户服务 An Introduction to the Tasks任务介绍 Task 1 Receiving Client Coultation 任务1 接受客户咨询 Task 2 Dealing with Disputes 任务2 处理纠纷 Task 3 Resolving Customer Complaints 任务3 解决客户投诉 Chapter Three Storage 模块三 仓储 An Introduction to the Tasks任务介绍 Task 1 IntroducingaWarehouseanditsDesign 任务1 介绍仓库及其设计 Task 2 Communicating the Storage ofGoods 任务2 货物储存问题沟通 Chapter Four Packaging 模块四 包装 An Introduction to the Tasks任务介绍 Task l Communication on Packaging Design 任务1 包装设计沟通 Task 2 Dealing with Complaints on Packaging 任务2 解决包装问题投诉 Chapter Five Traportation 模块五 运输 An Introduction to the Tasks任务介绍 Task 1 Selecting Mode ofTraport 任务1 选择运输方式 Task 2 Deciding Traportation Route 任务2 决定运输路线 Task 3 Optimizing Traport Program 任务3 优化运输方案 Chapter Six Commissioned Carrier 模块六 委托承运 An Introduction to the Tasks任务介绍 Task 1 Choosing the Carrier 任务1 选择承运人 Task 2 Negotiating with the Carrier 任务2 与承运人谈判 Task 3 DealingwithRelatedIssues with the Carrier 任务3 与承运人处理相关事宜 Chapter Seven Purchasing 模块七 采购 An Introduction to the Tasks任务介绍 Task 1 Receiving the Duty ofPurchasing 任务1 接受采购任务 Task 2 Fulfilling Purchasing Process 任务2 实施采购过程 Chapter Eight Supply Chain Management 模块八 供应链管理 An Introduction to the Tasks任务介绍 Task 1 Developing Supply Chai 任务1 发展供应链 Task 2 Solving Supply Chain Problems 任务2 解决供应链问题 Chapter Nine International Freight Documents 模块九 国际货运代理基础单据 An Introduction to the Tasks任务介绍 Task Undetanding and Filling in International Freight Documents 任务 认识并填制国际货运代理基础单据 Chapter Ten Ipection 模块十 报验 An Introduction to the Tasks任务介绍 Task 1 Communication on Cargo Ipection 任务1 货物报验沟通 Task 2 Undetanding Basic Ipection Documents 任务2认识报验基础单据 Task 3 Filling in Import and Export Ipection Documents 任务3 填制进出口报验单 Chapter Eleven Filling in Import and Export Declaratio 模块十一 填制进出口报关单 An Introduction to the Tasks任务介绍 Task 1 FillinginImportDeclaratio 任务1 填制进口报关单 Task 2 Filling in Export Declaratio 任务2 填制出口报关单 参考答案 参考文献
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