妈妈的土豆沙拉

正版保障假一赔十可开发票

作者: M. Stockus Regina编著
出版社: 暨南大学出版社
ISBN: 9787566801555

出版时间: 2011-02
装帧: 平装
开本: 16开

作者: M. Stockus Regina编著
出版社: 暨南大学出版社

ISBN: 9787566801555
出版时间: 2011-02

装帧: 平装
开本: 16开

售价 20.97 6.0折

定价￥35.00

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商品分类：

文学

货号：

7813188

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目录
Preface
Introduction
Chapter 1 Observations
Chapter 2 Discretionary Effort Exemplified
Chapter 3 The Human Element
Chapter 4 Is It Up to Management or Ones Self
Chapter 5 TheConcept of Love
Chapter 6 Total Quality Management （TQM）
Chapter 7 The Human Element andCase Studies
Case Study 1 Human Resource Management（HRM） at McDonald
Case Study 2 International Human Resource Management （IHRM）
Case Study 3 IHRM at Ford MotorCompany
Chapter 8 Personal Growth
Chapter 9 What Is Personal Satisfaction
Chapter 10 Employee Engagement
Chapter 11 Cultural Intelligence
Case Study Disneyland Shanghai
Chapter 12 Enhancing Personal Growth
Chapter 13 Putting It All Together
Conclusion
Appendices
Appendix 1 Kempinski HotelCorporation
Appendix 2 How to Make Moms Potato Salad
Appendix 3 TQM in Pictures

内容摘要

《妈土豆沙拉(英文版)》由Regina
M.
Stockus著：according
to
the
challenge,opportunity
and
focus
of
this
treatise,
I
hope
to
clarify
and
shed
some
light
on
the
following
issues
:
？
To
identify
what
sets
each
of
us
apart,
which
will
spur
us
to
do
greater
things.
？
To
discover
what
makes
us
happy
and
then
motivates
us
to
do
something
well.
？
When
do
we
reach
this
nirvana?
？
When
do
we
know
we
have
done
the
best
that
we
can?
？
Who
decides?
？
How
do
we
measure
true
efforts?
？
How
to
continue
this
ideal
level
of
effort?
？
How
to
balance
ERR
with
PPR
to
achieve
this
ideal
state
of
optimum
DE?
？
And
the
greatest
challenge
of
all,
how
to
train
trainers
and
managers
and
supervisors
to
implement
these
theories
into
practice?
？
The
greatest
challenge,
espely
in
the
service
sector,
is
achieving
DE
on
a
sustainable
basis
when
we
as
Humans
cannot?
？
And
lastly,what
is
then
the
ideal?

精彩内容
    《妈妈的土豆沙拉（英文版）》由Regina M. Stockus著：according to the challenge，opportunity and focus of this treatise， I hope to clarify and shed some light on the following issues ：
    · To identify what sets each of us apart， which will spur us to do greater things.
    · To discover what makes us happy and then motivates us to do something well.
    · When do we reach this nirvana?
    · When do we know we have done the best that we can?
    · Who decides?
    · How do we measure true efforts?
    · How to continue this ideal level of effort?
    · How to balance ERR with PPR to achieve this ideal state of optimum DE?
    · And the greatest challenge of all， how to train trainers and managers and supervisors to implement these theories into practice?
    · The greatest challenge， especially in the service sector， is achieving DE on a sustainable basis when we as Humans cannot?
    · And lastly，what is then the ideal?
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