目录 Chapter 1 Introductions 简介 1.Introducing Yourself 自我介绍 2.Introducing Your Company 介绍公司 3.Introducing Your Products 介绍产品 Chapter 2 Meetings 会议 1.Arranging Meetings 安排会议 2.Agreeing to or Rejecting Proposed Meeting Times 同意或拒绝所提议的会议时间 3.Rescheduling and Canceling Meetings 改期和取消会议 4.Outlining Agendas 议程大纲 Chapter 3 Business Travel Plans 商务旅行计划 1.Making Travel Arrangements 安排行程 2.Dealing with Hotel Reservations 处理饭店预订 3.Confirming an Itinerary 确认行程 Chapter 4 Recommendations 建议 1.Asking for Recommendations 寻求建议 2.Making Recommendations 提出建议 Chapter 5 Invitations 邀请 1.Making an Invitation 提出邀请 2.Responding to Invitations 回复邀请 Chapter 6 Inquries 询问 1.Inquiring about Product Information 询问产品情况 2.Requesting a Quotation/Quote 请求对方报价 3.Responding to Inquiries 回应询问 Chapter 7 Orders 下单 1.Placing an Order 下订单 2.Responding to an Order 回应订单 3.Giving Bad News about an Order 告知订单坏消息 Chapter 8 Payments 付款 1.Asking for a Payment 要求付款 2.Making Payment 付款 3.Acknowledging Payment 告知收到付款 Chapter 9 Complaints 投诉 1.Making Complaints 投诉 2.Responding to Complaints 回应投诉 Chapter 10 Checking Progress 查询进度 1.Writing to Check on the Progress of a Project 写信询问项目进展 2.Giving Updates on Projects and Assignments 告知项目及任务的近期新情况 Chapter 11 Proposals 提议 1.Making a Proposal 提议 2.Responding to Proposals 回应提议 Chapter 12 Reports 报告 1.Writing a Report 写报告 2.Cause and Effect 因果关系 3.Connecting Ideas 联结想法 4.Generalizing,Clarifying, Summarizing & Concluding 概括说明、阐明、概述及结论 Chapter 13 So Situations 社交场合 1.Thanking 感谢 2.Congratulating and Showing Sympathy 祝贺和慰问 Chapter 14 Applying for a Job 应聘工作 1.Writing a Cover Letter 写求职信 2.Writing a Follow-up Letter 写后续信函 Chapter 15 Negotiations 协商 1.Making and Asking for an Offer 报价及要求报价 2.Setting Conditions & Making a Counter Offer 设定条件与卖方还价 3.Accepting and Rejecting Offers 接受与拒绝报价 Chapter 16 Finan Matters 财务事项 1.Budgeting 预算 2.Discussing Profit and Loss 讨论赢利与亏损 Chapter 17 Sales Correspondence 销售信函 1.Discussing Sales Targets 讨论销售目标 2.Talking about Sales Promotions 谈论促销活动 Chapter 18 Marketing 营销 1.Writing about Markets and Market Share 撰写市场及市场占有率相关情况 2.Writing about Brands 撰写品牌打造相关情况 Chapter 19 Asking for Clarification 要求澄清 1.Checking Details 查核细节 2.Providing Clarification 给予澄清 Chapter 20 Technology 技术 Technology and Products 技术与产品 Technical Problems 技术上的问题
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