目录 About a tour guide Procedure Ⅰ Preparations for meeting the tour group Unit 1 Travel plan analysis Unit 2 Tour group analysis Unit 3 Oversight in travel plan Unit 4 Receiving the spe group Procedure Ⅱ Meeting a tour group Unit 1 Preparations for meeting a tour group Unit 2 Delivering a welcome speech Unit 3 On—the—way introduction Procedure Ⅲ Check—in Unit 1 About a hotel Unit 2 Register Unit 3 Enjoy the first meal Unit 4 Deal with problems and accidents Procedure Ⅳ Talking about the itinerary Unit 1 Checking the itinerary Unit 2 Handling emergencies Procedure Ⅴ Sightseeing Unit 1 Introducing important tourist attractions Unit 2 Introducing important tour routes Unit 3 Dealing with spe cases Procedure Ⅵ Other services Unit 1 Introducing spety food Unit 2 Recommending recreational activities Unit 3 Recommending tourism commodities Procedure Ⅶ Seeing off tourists Unit 1 Preparing for seeing off tourists Unit 2 Seeing off guests at the airport Unit 3 Handling emergencies References
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