【目录】 Unit 1 Shopping Unit 2 Gatherings and Celebrations Unit 3 Eating and Drinking Unit 4 Home Improvement Unit 5 Entertainment at Home Unit 6 Travel Unit 7 Sports Unit 8 Theatre,Cinema and Concert
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This task is designed to give you an opportunity to put into practice all you have been learning about formal letters of complaint. Remember Activity 5,Task 5 in which you completed a dialogue about a travel bag with a broken zip?Well, let's now continue that situation.You bought the travel bag and when the zip broke, you exchanged it for another one.A week later, the zip broke again-very inconveniently be- cause youwere on holiday. The shop assistant was unhelpful when you returned to thestore and would not replace the bag or refund your money. She blamed you,saying you had packed the bag too full. The department store is the same oneas Li Yan bought her curler from. In your rough notebook, write a full letter of complaint to the manager of the store, including today's date, addresses, etc.(Although it's not entirely realistic,I would like you to use your own address here in China ——just so you get used to writing it in English in the correct manner!) When you are satisfied with the letter, copy it into your assignment notebook for your tutor.