The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment 战略中心型组织：平衡记分卡的致胜方略【英文版，精装】顶部页边自然老化黄斑留意照片

作者: Robert S. Kaplan & David P. Norton
出版社: Harvard Business School Press
ISBN: 9781578512508

出版时间: 2000
装帧: 精装
页数: 416页

作者: Robert S. Kaplan & David P. Norton
出版社: Harvard Business School Press

ISBN: 9781578512508
出版时间: 2000

装帧: 精装
页数: 416页

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上书时间2023-09-28

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The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies--including Mobil, CIGNA, and AT&T Canada--Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems.

Kaplan and Norton articulate the five key principles required for building strategy-focused organizations: 1) translate the strategy into operational terms, 2) align the organization to the strategy, 3) make strategy everyone's everyday job, 4) make strategy a continual process, and 5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.

Robert S. Kaplan is the Marvin Bower Professor of Leadership Development at Harvard Business School. David P. Norton is the President of the Balanced Scorecard Collaborative, Inc.
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