英语畅游各行各业

视角独特、信息量大、例证丰富、可读性强。选编了英语学习者最常遇到的30个行业，以行业内最常见、最典型的情景为主要内容，采用中英文对照形式，补充以单词短语及活用句子，行业简介和行业规范部分更是锦上添花。内容设置上最大程度地让学习者领会沟通精髓、把握交流技巧。

有我相伴，助您畅游各行各业！

朱传枝刘晓蕖夏洋合著者：（美国）AileenGiebitz（美国）SandorGiebitz

Chapter1PublicTransport／公共交通
DialogAReturningTickects／退票
DialogBRegisteringandReclaimingLuggage／托运、提取行李
DialogCCheckingTicketsforBoarding／检票进站
DialogDHelpingPassengerswithTheirBerthsorSeats／帮助旅客调整铺位、
DialogEAtthewaitingHall／候船大厅
DialogFIntroduction／介绍
DialogGAttheC1inic／在医务室
DialogHGettinhOff／下船服务

Chapter2Aviation／航空
DialogAInformationService／问询服务
DialogBBuyingTickets／购买机票
DialogCAttheWaitingHall／在候机大厅
DialogDCheck-inProcedures／办理登机手续
DialogECheck-inBaggage／托运行李
DialogFSecurityCheck／安全检查
DialogGBoardingServing／登机服务
DialogHServingCustomersonthePlane／空中服务

Chapter3Hotel／酒店
DialogACheckingin／入住
DialogBShowingtheGuesttotheRoom／带客入房
DialogCHousekeeping／客房服务
DialogDCleaningtheRoom／打扫房间
DialogERoomService／房间服务
DialogFBeforeDeparture／临行前服务
DialogGSpecialServices／特殊服务

Chapter4StudyingAbroad／留学
DialogASelectinganAgency／选择中介
DialogBSelectingUniversity／选择学校
DialogCTheDocumentsNeeded／留学所需资料
DialogDInquiringaboutCharge／咨询收费
DialogEPart-timeJob／兼职工作
DialogFSelectingaMajor／选择专业
DialogGApplyingforaPassport／申办护照
DialogHPreparationBeforeGoingAbroad／出国前准备

Chapter5Consulting／咨询
DialogACareerDevelopmentConsultation／行业发展咨询
DialogBMangementConsultation／管理咨询
DialogCPolicyConsultation／政策咨询
DialogDTechnologyConsultation／科技咨询
DialogEConstrutionConsultation／工程咨询
DialogFMarketConsultation／市场咨询
DialogGFinancialConsultation／财务咨询
DialogHHousingC0nsultation／住房咨询

Chapter6Tourism／旅游
DialogABuyingTickets／购买门票
DialogBCompensationFare／~b票
DialogCIntroducingFacilities／介绍服务设施
DialogDGivingDirections／指路
DialogETakingCableCarsandCableWays／乘缆车索道
DialogFWatchingShowings／观看演出
DialogGTalkingaboutaCity／谈论一座城市
DialogHInFrontoftheCoralHall／在珊瑚馆前

Chapter7Catering／餐饮
DialogAMakingaReservation／预订座位
DialogBOrderingFood／点菜
DialogCBarService(Ⅰ)／酒吧服务(一)
DialogDBarService(Ⅱ)／酒吧服务(二)
DialogEAtaRestaurant(Ⅰ)／饭店就餐(一)
DialogFAtaRestaurant(Ⅱ)／饭店就餐(二)
DialogGTalkingaboutFood(Ⅰ)／谈论饭菜(一)
DialogHTalkingaboutFood(Ⅱ)／谈论饭菜(二)

Chapter8Secretary／文秘
DialogAMakingaPhoneCallonBehalfoftheBoss／代替老板打电话
DialogBVisitingaClient／拜访客户
DialogCFindingFiles／查找文档
DialogDArrangingaStaffMeeting／安排员工会议
DialogEBookingaRoom／预订房间
DialogFASecretarySResponsibilityforaMeeting／秘书的会议职责
DialogGHandlingtheComplaintofaCustomer／处理客户投诉
DialogHPreparingaMemo／准备备忘录

Chapter9Marketing／营销
DialogASellingatashop／商店售货
DialogBPersonalSelling／个人销售
DialogCDoor-to-doorSelling／上门推销
DialogDSellingatExhibition／展厅销售
DialogEAfter-salesService／售后服务
DialogFTalkaboutAdvertising／谈论广告
DialogGBusinessTalks／商业谈判
DialogHTelephoneSelling／电话销售

Chapter10Logistics／物流
DialogAPackaging／包装
DialogBInquiringaboutTransportation／询问运输
DialogCRailwayTransportation／火车运输
DialogDRoadTransportation／汽车运输
DialogEInquiringaboutWarehouse／询问仓库
DialogFIntroductionaboutWarehouse／仓库介绍
DialogGChargeforWarehouse／仓库收费
DialogHUnloading／卸货

Chapter11Insurance／保险
DialogAIntroductiontoTypesofInsurance／险种介绍
DialogBTravelInsurance／旅游保险
DialogCBuildingInsurance／楼宇保险
DialogDHomeInsurance／家居保险
DialogEAccidentInsurance／意外保险
DialogFMotorInsurance／汽车保险
DialogGSettlementofClaims／赔付处理
DialogHObtainingCompensations／领取赔款

Chapter12HumanResources／人力资源
DialogARecruitment／招募新员工
DialogBEmploymentandpromotion／雇佣与升迁
DialogCThePerformanceEvaluations／业绩评估
DialogDHumanResourceWorkshops／人力资源工作室
DialogESalaryandOvertimeWork／薪金与加班
DialogFWelfarePolicies／福利政策
DialogGTheWayofRecruitment／雇佣方式
DialogHOuittingtheJob／辞职

Chapter13E-business／电子商务
DialogAABriefIntroductiontoE-business／电子商务简介
DialogBE-shopping／网上购物
DialogCCyber-bank／网上银行
DialogDCyber-auction／网上拍卖
DialogEOnlineJob-hunting／网上招聘
DialogFAdvertisinginE-business／电子商务广告
DialogGOnlineMarketResearch／网上市场调查
DialogHSafetyinE-business／电子商务安全

Chapter14PublicRelations／公共关系
DialogAAttheAirport／在机场
DialogBAttheDinner／在晚宴
DialogCAppointmentsandVisiting／约会拜访
DialogDRecreation／娱乐
DialogEAttheOffice／在办公室
DialogFAnsweringTelephoneCalls／接电话
DialogGSigningaContract／签订合同
DialogHSeeingoff／送行

Chapter15Exhibition／会展
DialogAInvitation／会展邀请
DialogBThe9esignofExhibitionBooths／展位设计
DialogCTheReservationofBooths／展位预订
DialogDTransportationofExhibit／展品运输
DialogEExhibitIntroduction／产品介绍
DialogFBusinessContact／业务接洽
DialogGBusinessNegotiation／商务谈判
DialogHBusinessFollow-up／业务跟进

Chapter16AdministrativeManagement／行政管理
DialogAOualitiesofaManager／管理者的素质
DialogBLevelSofManagement／管理层次
DialogCPersonnelTraining／人员培训
DialogDPerformanceManagement／绩效管理
DialogERecruitment／员工招聘
DialogFFinancialAffairs／财务
DialogGSellingandMarketing／销售和营销
DialogHProductionControl／生产控制

Chapter17Banking／银行
DialogAReportingLoss／挂失服务
DialogBClosingAccounts／清户服务
DialogCTradingSecurities／股票买卖
DialogDTrustsandFunds／基金服务
DialogEApplyingforCreditCard／申请信用卡
DialogFSettlingOverdraft／透支处理
DialogGHouseMortage／住房按揭
DialogHOnlineBanking／网上银行

Chapter18ElectronicProducts／电子产品
Chapter19EducationandTraining／教育培训
Chapter20HealthCare／医疗
Chapter21Entertainment／娱乐
Chapter22Housekeeping／家政服务
Chapter23OnlineGames／网络游戏
Chapter24Advertising／广告
Chapter25EnvironmentalProtection／环境保护
Chapter26Telecommunication／电信
Chapter27Accounting／财务
Chapter28Law／法律
Chapter29InternationalTrade／国际贸易
Chapter30Commerce／商务