OnthemorningofSeptember11,2001,shockwavesrippledthroughthecountryastheUnitedStatescameunderterroristattack.InNewYork,Washington,D.C.,andSomersetCounty,Pennsylvania,fourplanespilotedbymembersoftheAlQaedaterroristorganizationleftdeath,shatteredinnocence,andincomprehensibledestructionintheirwake.WhiletheattacksunitedallAmericansintheirsharedhorrorandgrief,theactualwitnessestotheseeventsoftenbeartheheaviestweightofthesepainfulmemories.NeverForgetisacollectionofunbelievablymovingstoriesofloss,heartache,andsurvival,astoldinthewordsofthoseclosesttotheunfoldingtragedy.Instark,hauntingdetail,thesevividpersonalaccountsbringtolifetheeventsastheyhappened:fromtheharrowingmomentsaftertheplaneshitthetwinTowersoftheWorldTradeCentertotheoverwhelmingcloudofdebristhatenvelopedlowerManhattanwhenthetowersfell,thedevastatingconversationswithlovedonesonthehijackedflights,theterrifyinghoursspenttrappedinthefallenbuildings,andthepainstakingrecoveryeffortsateachsite.MosesLipson,aneighty-nine-year-oldconstructioninspector,walksdownfromtheeighty-eighthfloorofTower1.StevenBienkowski,apoliceofficerintheNewYorkHarborUnitScubaTeam,watcheshelplesslyfromahelicopteraspeopletrappedintheupperfloorsofTower1reachfromthewindowstobegforamiraclerescue.TimMcGinn,anow-retiredNYPDlieutenant,shootsoutawindowandsavesatleastthirtypeoplefromsuffocation.YoungLyzbethGlick'sheartdropswhensherealizesthatherhusband,Jeremy,whochangedhistravelplansatthelastmoment,isnowonthehijackedflightfromNewark.AsthePentagonblazes,LieutenantColonelTedAndersonplungesbackinsidetorescuecivilianstrappedbyfallendebris.Weekslater,therescueandrecoveryeffortsatGroundZerocontinue.ConstructionworkerJosephBradleylooksonasafirefightergentlyclosestheeyesandstraightensthesuitofawomanwhosebodyisfoundintherubble.BenjaminGarelick,sevenyearsold,raisessevenhundreddollarswithalemonadestandto"helpthefiremenbuyanewtruck."Astheseunforgettablestoriesreveal,manyAmericanstranscendedtheirownconfusionanddespairtohelponeanotherescape,toofferoneanotherkindness,andtoaffirmlifeinthefaceofcatastrophe.Thisconcertofvoicesshows,asneverbefore,theheartbreakinggriefandslowbutupliftinghealingprocessthatthepeopleofthisnationhaveexperiencedindividuallyandasone.