Contents;
Thanks;
Introduction;
Aboutthecourse:WhotheCourseisfor‘BusinessEnglish’,Activefocusonbusiness6;
Howthecourseisorganized:Units1to4,Units5to14,Unit158;
Typeofactivitiesandexercises:integratedactivities,Role-play,Files,GuidetotheFilesintheStudent’s;
Book,Listening,Reading,Writing,Discussionandfollow-up,Functions,Vocabulary,Extraactivities;
Mistakesandcorrection,Writtenwork16;
Backgroundinformationforthenon-Businessperson17;
UsingNewInternationalBusinessEnglish,TheTeacher’sBook,TheWorkbook,Homestudy17;
TheNewInternationalBusinessEnglishVideo19;
1Facetoface;
Basicskillsandtechniquesfortalkingtopeopleinbusinesssituations;
2Letters,faxesandmemos;
Basicskillsandtechniquesforbusinesscorrespondence;
3Onthephone;
Basicskillsandtechniquesforusingthetelephoneinbusiness;
4Summaries,notes,reports;
Basicskillsandtechniquesforwritingreports,makingnotes,summarizingandtakingnotesofconversationsinbusiness;
5Workingtogether;
Talkingaboutwhereyouwork,employmentpolicy,acompany’sactivities,organizationandhistory;
6Internationaltrade;
Orderingandsupplyinggoodsorservices,answeringandmakingenquiries,makingoffers,placingandacknowledgingorders;
7Moneymatters;
Methodsofpayment,cashflow,invoicing,dealingwithnon-paymentproblems;
8Dealingwithproblems;
Complainingandapologizing,deliveryandafter-salesproblems;
9Visitorsandtravellers;
Lookingafterforeignvisitorsandtravelingonbusiness;hotels,restaurants,smalltalk,tellingstories;
10Marketing;
Markingaproduct,marketresearch,promotionandadvertising;
11Meetings;
Takingpartinformalandinformalmeetings,one-toonemeetingsandlargergroupmeetings;
12Processesandoperations;
Explaininganddescribingoperations,givinginstructions;
13Jobsandcareers;
Applyingforjobsandseekingpromotion,participatingininterviews;
14Salesandnegotiation;
Sellingandbuyingproducts,negotiatingface-tofaceandonthephone;
15Aspecialproject;
Asimulation,revisingmanyoftheskillsandsituationsinthecourse