Imagineaworkplacewhereeveryonechoosestobringenergy,passion,andapositiveattitudetothejobeveryday.Imagineanenvironmentinwhichpeoplearetrulyconnectedtotheirwork,totheircolleagues,andtotheircustomers.Inthisengrossingparable,afictionalmanagerischargedwiththeresponsibilityofturningachronicallyunenthusiasticandunhelpfuldepartmentintoaneffectiveteam.AcrossthestreetfromherofficeisSeattlesveryrealPikePlaceFishMarket,worldfamousandwildlysuccessfulthankstoitsfun,bustling,joyfulatmosphereandcustomerservice.ByapplyingingeniouslysimplelessonslearnedfromtheactualPikePlacefishmongers,ourmanagerlearnshowtoenergizethosewhoreporttoherandeffectanastonishingtransformationinherworkplace.Addressingtodaysworkissues(includingemployeeretentionandburnout)withanengagingmetaphorandanappealingmessagethatappliestoanysectorofanyorganization,Fish!offerswisdomthatiseasytograsp,instantlyapplicable,andprofoundthehallmarksofatruebusinessclassic.BasedonabestsellingChartHousetrainingvideowhichhasbeenadoptedbycorporationsincludingSouthwestAirlines,Sprint,andNordstrom.
Addressingtoday'smostpressingworkissueswithanengagingmetaphorandanappealingmessagethatappliestoanyoneinanysectorofanyorganization,Fish!offerswisdomthatiseasytograsp,instantlyapplicable,andprofound--thehallmarksofatruebusinessclassic.