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组织人员配置——招募、选拔和雇用(英文版·第7七版)(工商管理经典教材·人力资源管理系列) 赫伯特·赫尼曼中国人民大学出版社 9787300204048

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作者: 赫伯特·赫尼曼
出版社: 中国人民大学出版社
ISBN: 9787300204048

出版时间: 2014-12
装帧: 线装
页数: 556页

作者: 赫伯特·赫尼曼
出版社: 中国人民大学出版社

ISBN: 9787300204048
出版时间: 2014-12

装帧: 线装
页数: 556页

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教材教辅考试 > 教材 > 大学教材 > 文学

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3559009

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温馨提示：亲！旧书库存变动比较快，有时难免会有断货的情况，为保证您的利益，拍前请务必联系卖家咨询库存情况！谢谢！书名：组织人员配置——招募、选拔和雇用(英文版·第7版)(工商管理经典教材·人力资源管理系列)
编号：3559009
ISBN：9787300204048[十位:]
作者：赫伯特·赫尼曼
出版社：中国人民大学出版社
出版日期：2014年12月
页数：556
定价：69.00 元
参考重量：1.080Kg
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如图书附带、磁带、学习卡等请咨询店主是否齐全* 图书目录 *Co ntents
Part One
The Nature of Staffing 3
Chapt er One
Staffing Models and Strategy 5
Learning Objectives and Introduction 6
Learning Objectives 6
Introduction 6
The Nature of Staffing 7
The Big Picture 7
Definition of Staffing 8
Implications of Definition 8
Staffing System Examples 12
Staffing Models 14
Staffing Quantity: Levels 14
Staffing Quality: Person/Job Match 15
Staffing Quality: Person/Organization
Match 17
Staffing System Components 19
Staffing Organizations 21
Staffing Strategy 25
Staffing Levels 25
Staffing Quality 30
Staffing Ethics 31
Plan for the Book 34
Summary 35
Discussion Questions 36
Ethical Issues 37
Applications 37
Staffing for Your Own Job 37
Staffing Strategy for a New Plant 38
Tanglewood Stores Case 40
The Situation 40
Your Tasks 40
Endnotes 40
Part Two
Support Activities 43
Chapt er Two
Legal Compliance 45
Learning Objectives and Introduction 47
Learning Objectives 47
Introduction 47
The Employment Relationship 48
Employer–Employee 48
Independent Contractors 50
Temporary Employees 50
Laws and Regulations 51
Need for Laws and Regulations 52
Sources of Laws and Regulations 53
EEO/AA Laws: General Provisions and
Enforcement 54
General Provisions 55
hen12680_FM_i-xviii.indd 11 3/30/11 9:22 AM
xii Contents
Enforcement: EEOC 57
Enforcement: OFCCP 64
EEO/AA Laws: Specific Staffing
Provisions 64
Civil Rights Acts (1964, 1991) 64
Age Discrimination in Employment Act
(1967) 67
Americans With Disabilities Act (1990,
2008) 68
Genetic Information Nondiscrimination Act
(2008) 72
Rehabilitation Act (1973) 72
Executive Order 11246 (1965) 73
Other Staffing Laws 73
Federal Laws 73
State and Local Laws 76
Civil Service Laws and Regulations 77
Legal Issues in Remainder of Book 78
Summary 80
Discussion Questions 80
Ethical Issues 81
Applications 81
Age Discrimination in a Promotion? 81
Disparate Impact: What Do the Statistics
Mean? 83
Endnotes 83
Chapt er Thre e
Planning 85
Learning Objectives and Introduction 87
Learning Objectives 87
Introduction 87
External Influences 88
Economic Conditions 88
Labor Markets 89
Technology 94
Labor Unions 95
Human Resource Planning 95
Process and Example 95
Initial Decisions 98
Forecasting HR Requirements 100
Forecasting HR Availabilities 103
Reconciliation and Gaps 112
Staffing Planning 114
Staffing Planning Process 114
Core Workforce 117
Flexible Workforce 120
Outsourcing 123
Diversity Planning 125
Demography of the American
Workforce 125
Business Case for Diversity 126
Planning for Diversity 127
Legal Issues 128
Affirmative Action Plans 128
Legality of AAPs and Diversity
Programs 133
EEO and Temporary Workers 136
Summary 136
Discussion Questions 137
Ethical Issues 138
Applications 138
Markov Analysis and Forecasting 138
Deciding Whether to Use Flexible
Staffing 139
Tanglewood Stores Case 141
The Situation 141
Your Tasks 141
Endnotes 141
Chapt er Four
Job Analysis and Rewards 145
Learning Objectives and Introduction 146
Learning Objectives 146
Introduction 146
Changing Nature of Jobs 147
Job Requirements Job Analysis 149
Overview 149
Job Requirements Matrix 150
Job Descriptions and Job
Specifications 162
Collecting Job Requirements
Information 164
hen12680_FM_i-xviii.indd 12 3/30/11 9:22 AM
Contents xiii
Competency-Based Job Analysis 174
Nature of Competencies 174
Collecting Competency Information 178
Job Rewards 179
Types of Rewards 180
Employee Value Proposition 180
Collecting Job Rewards Information 181
Job Analysis for Teams 187
Legal Issues 188
Job Relatedness and Court Cases 188
Essential Job Functions 189
Summary 193
Discussion Questions 194
Ethical Issues 194
Applications 194
Conducting a Job Requirements or Job
Rewards Job Analysis 194
Maintaining Job Descriptions 195
Endnotes 196
Part Thre e
Staffing Activities: Recruitment 201
Chapt er F ive
External Recruitment 203
Learning Objectives and Introduction 205
Learning Objectives 205
Introduction 205
Recruitment Planning 206
Organizational Issues 206
Administrative Issues 207
Recruiters 214
Strategy Development 215
Open Versus Targeted Recruitment 215
Recruitment Sources 217
Recruiting Metrics 233
Searching 237
Communication Message 237
Communication Medium 242
Applicant Reactions 248
Reactions to Recruiters 249
Reactions to the Recruitment Process 249
Reactions to Diversity Issues 250
Transition to Selection 251
Legal Issues 252
Definition of a Job Applicant 252
Affirmative Action Programs 254
Electronic Recruitment 255
Job Advertisements 257
Fraud and Misrepresentation 257
Summary 258
Discussion Questions 259
Ethical Issues 259
Applications 260
Improving a College Recruitment
Program 260
Internet Recruiting 262
Tanglewood Stores Case 263
The Situation 263
Your Tasks 263
Endnotes 264
Chapt er S ix
Internal Recruitment 271
Learning Objectives and Introduction 272
Learning Objectives 272
Introduction 272
Recruitment Planning 273
Organizational Issues 273
Administrative Issues 278
Timing 279
Strategy Development 281
Closed, Open, and Hybrid
Recruitment 281
Recruitment Sources 285
Recruiting Metrics 292
Communication Message and Medium 294
Communication Message 294
Communication Medium 295
Applicant Reactions 296
Transition to Selection 296
hen12680_FM_i-xviii.indd 13 3/30/11 9:22 AM
xiv Contents
Legal Issues 297
Affirmative Action Programs
Regulations 297
Bona Fide Seniority Systems 298
The Glass Ceiling 299
Summary 303
Discussion Questions 304
Ethical Issues 305
Applications 305
Recruitment in a Changing Internal Labor
Market 305
Succession Planning for a CEO 306
Endnotes 307
Part Four
Staffing Activities: Selection 311
Chapt er S even
Measurement 313
Learning Objectives and Introduction 315
Learning Objectives 315
Introduction 315
Importance and Use of Measures 316
Key Concepts 316
Measurement 317
Scores 320
Correlation Between Scores 323
Quality of Measures 327
Reliability of Measures 328
Validity of Measures 335
Validation of Measures in Staffing 337
Validity Generalization 346
Staffing Metrics and Benchmarks 348
Collection of Assessment Data 349
Testing Procedures 350
Acquisition of Tests and Test Manuals 351
Professional Standards 352
Legal Issues 353
Determining Adverse Impact 353
Standardization 355
Best Practices 356
Summary 357
Discussion Questions 358
Ethical Issues 358
Applications 359
Evaluation of Two New Assessment
Methods for Selecting Telephone
Customer Service Representatives 359
Conducting Empirical Validation and
Adverse Impact Analysis 361
Tanglewood Stores Case I 364
The Situation 364
Your Tasks 364
Tanglewood Stores Case II 365
Adverse Impact 365
Endnotes 365
Chapt er Ei ght
External Selection I 369
Learning Objectives and Introduction 370
Learning Objectives 370
Introduction 370
Preliminary Issues 370
The Logic of Prediction 371
The Nature of Predictors 373
Development of the Selection Plan 374
Selection Sequence 376
Initial Assessment Methods 377
Résumés and Cover Letters 377
Application Blanks 381
Biographical Information 388
Reference and Background Checks 392
Initial Interview 398
Choice of Initial Assessment Methods 400
Legal Issues 405
Discla
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