【内容简介】: 《21世纪旅游管理专业系列教材:实用旅游英语听说教程》主要内容分为以下三个部分。第一部分:共八个章节,每个章节包括三段实用情景对话及一篇相应的英语文章,内容涉及导游迎接客人,带领客人吃住行游购娱及欢送客人八个方面的工作程序及相关语言的听说训练。第二部分:共十二个章节,每个章节包括几段实用情景对话及一篇相应的英语文章,其内容涉及领队带领出境游客人在海外旅游的工作程序及相关语言的听说训练。第三部分:共两个章节,内容涉及导游业务及导游基础知识方面的英语问答训练。 《21世纪旅游管理专业系列教材:实用旅游英语听说教程》和翻译导游及领队的实际工作密切结合,既可作为高等院校旅游管理专业、外语专业和高等旅游职业教育教学用书,又可作为广大导游及领队从业人员、英语导游资格证和等级证培训或相关专业的参考用书。 【目录】: PART Ⅰ ABOUT INBOUND TOUR GUIDES Chapter 1 Meeting the Tourists Section 1 Situational Conversations Conversation 1 Meeting the New Arrivals at the Airport Conversation 2 Going Through the Customs Formalities Conversation 3 0n the Way to the Hotel Section 2 Complete the Following Passage A Welcome Speech Chapter 2 Accommodation Section 1 Situational Conversations Conversation 1 Checking in Conversation 2 Handling Complaint about the Housekeeping Service Conversation 3 Checking out Section 2 Complete the Following Passage Lily Hotel Chapter 3 Dining Conversation 1 Seating the Guests Conversation 2 At the Chinese Restaurant Conversation 3 At the Western Restaurant Section 2 Complete the Following Passage Beijing Roast Duck Chapter 4 Transportation Section 1 Situational Conversations Conversation 1 Asking the Way Conversation 2 Booking Tickets Conversation 3 Leading a Tour Group to Take the Train Section 2 Complete the Following Passage Public Transportation, of Beijing Chapter 5 Sightseeing Section 1 Situational Conversations Conversation 1 Conducting a Sightseeing Tour in Hangzhou Conversation 2 Taking a Natural Scenery Tour in China Conversation 3 Visiting the Jade Buddha Temple Section 2 Complete the Following Passage The Yangtze Three Gorges Chapter 6 Shopping Section 1 Situational Conversations Conversation 1 At the Arts and Craft Store Conversation 2 At the Department Store Conversation 3 At the Souvenir Department Section 2 Complete the Following Passage Shanghai Carpet Factory Chapter 7 Entertainment Section 1 Situational Conversations Conversation 1 Talking about the Recreation and Fitness Center Conversation 2 Booking Tickets for Beijing Opera Conversation 3 Making Appointment Section 2 Complete the Following Passage Peking Opera …… PARTⅡ ABOUT OUTBOUND TOUR LEADERS PARTⅢ QUESTIONS & ANSWERS ABOUT PROFESSIONAL GUIDES'OPERATION AND GENERAL TOURISM KNOWLEDGE 参考文献