Unit 1 Thailand P1 Lead-in P2 Overview P3 Business knowledge P6 Career skills – Writing a business memo P11 Exercises P14 Unit 2 Singapore P17 Lead-in P18 Overview P19 Business knowledge P21 Career skills – Writing a business invitation letter P25 Exercises P27 Unit 3 Malaysia P29 Lead-in P30 Overview P31 Business knowledge P33 Career skills – Writing a business appointment letter P37 Exercises P39 Unit 4 Kazakhstan P41 Lead-in P42 Overview P43 Business knowledge P45 Career skills – Writing business notices and announcements P50 Exercises P53 Unit 5 Saudi Arabia P55 Lead-in P56 Overview P57 Business knowledge P59 Career skills – Writing a business enquiry letter P64 Exercises P66
Unit 6 The United Arab Emirates P69 Lead-in P70 Overview P71 Business knowledge P73 Career skills – Writing a complaint letter P79 Exercises P81 Unit 7 India P83 Lead-in P84 Overview P85 Business knowledge P87 Career skills – Writing a business newsletter P93 Exercises P97 Unit 8 Russia P101 Lead-in P102 Overview P103 Business knowledge P105 Career skills – Writing a letter of recommendation P110 Exercises P113 Unit 9 Poland P115 Lead-in P116 Overview P117 Business knowledge P119 Career skills – Writing a business report P126 Exercises P129 Unit 10 South Africa P131 Lead-in P132 Overview P133 Business knowledge P136 Career skills – Writing a business proposal P141 Exercises P145
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