unit 1 an introduction to intercultural munication/1 text a intercultural munication/2 text b the importance of training intercultural munication awareness/3 text c the era of intercultural munication/8 text d stereotypes: an intercultural no-no/10 text e chinese and american understans on friendship/12
unit 2 understan munication/16 text a ponents of munication/17 text b features of munication/18 text c how long does it take to say i’m getting married (ⅰ)/24
unit 3 verbal munication (i)/28 text a cultural differences on lecal level/29 text b translation and cultures/35 text c how to improve verbal munication/37
unit 4 verbal munication (ii)/40 text a pliments in chinese and american english (ⅰ)/41 text b pliments in chinese and american english (ⅱ)/43 text c how to address people?/48 text d conversation and culture/49
unit 5 nonverbal munication (i)/52 text a nonverbal munication/53 text b making a gesture/54 text c every body’s talking/60 text d 0 non verbal munication ti/63
unit 6 nonverbal munication (ⅱ)/67 text a how big is your space bubble/68 text b time sense: polychronicity and monochronicity/69 text c eye contact/76
unit 7 cross-gender munication/79 text a gender differences in munication/80 text b six principles for effective cross-gender munication /83 text c gender issues / 88 text d rapport-talk and report-talk / 91
unit 8 understan culture / 94 text a what is culture? /95 text b features of culture / 101 text c how long does it take to say i’m getting married (ⅱ) / 102
unit 9 cultural diversity / 106 text a the basic unit of society: the individual or the collective? / 108 text b create an asian munity of shared future through mutual learning / 114 text c family structure / 116 text d friendship of american style / 118
unit 10 cultural influence on perception / 121 text a shakespeare in the bush / 122 text b generalizations and stereotypes / 129 text c american stereotypes of china / 131
unit 11 culture shock / 135 text a culture shock / 136 text b how to survive culture shock / 142 text c can you survive reverse culture shock? / 143
unit 12 cultural differences in education / 146 text a classroom expectations / 148 text b 15 important cultural differences in the classroom / 154 text c classroom culture / 157
unit 13 cultural differences in etiquette and protocol / 160 text a international gift-giving etiquette / 161 text b business card etiquette /166 text c how tipping works / 168
unit 14 cultural differences in business negotiation / 171 text a cross-cultural negotiation / 173 text b how to steer clear of pitfalls in cross-cultural negotiation / 179 text c the top ten ways culture affects negotiating style / 181
unit 15 developing intercultural petence /187 text a a four-step approach to intercultural munication training / 188 text b developing intercultural munication petence / 193 text c cultural awareness / 195
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